Accreditations

National Insurance Brokers Association (NIBA)

NIBA membership ensures our brokerage is equipped to provide the highest professional standards. A brokerage may only qualify if they have at least one Qualified Practising Insurance Broker (QPIB), a strict system of accreditation. For brokers seeking QPIB status, qualification is an ongoing process. In addition to having formal qualifications, they are required to keep their skills up to date through Continuing Professional Education (CPE). GGIB has multiple registered QPIB’s and advocates the progression of new and existing staff to QPIB status. As a member of NIBA we are bound by the strict NIBA Code of Conduct. The code ensures our brokerage:

  • acts in the best interests of the client;
  • provides advice and guidance to enable clients to make informed decisions on risk and insurance;
  • provides full and accurate information for effective underwriting;
  • respects the client’s confidentiality in relation to all records and information;
  • makes available all relevant documentation, policies, certificates, endorsements and premium calculations;
  • is professional, efficient and responsive in all dealings; and
  • takes every step necessary to ensure a prompt and fair settlement in the event of a claim.

Our association with NIBA begins in our own backyard. Our Managing Director, Joseph Goodall, is a former director of NIBA and actively ensures the NIBA Code of Conduct is complied with. In the event of a dispute, customers who use a NIBA broker have the added advantage of the Insurance Brokers Dispute Facility (IBDF). IBDF is a consumer protective device that enables clients of brokers to externally seek a resolution through the judicial panel process.

 

Insurance Brokers Network of Australia (IBNA)

As a member of IBNA, GGIB reaps the benefits of the IBNA infrastructure. The network consists of over 80 brokers Australia-wide who have combined their individual strengths to deliver quality coverage and price advantaged products to over 100,000 commercial clients which generates in excess of $800 million in insurance premiums. It is this enormous buying power which gives IBNA brokers access to specially tailored, finely priced products and services which are normally reserved for large business and offer substantial savings over the insurer’s standard premiums.